Absence Reporting

Use SafeArrival to Report Your Child’s Absence – starting April 4, 2024

SafeArrival is an absence-reporting and notification system that allows parents to report their child’s absences anytime.

This system is a new, more efficient way for parents to report their child’s absences. It also uses the SchoolMessenger automated notification system to contact parents when their child is absent and their absence has not been reported.

There are three methods parents can use the SafeArrival system:

• SchoolMessenger App *Recommended* – Using your mobile device, download and install the “SM Home” app from the Apple or Google Play Stores: https://home.schoolmessenger.ca/ 
  
  • The first time you use the app, select Sign Up to create your account
  • Make sure you select Canada and use the email address your school has on file.
  • Once SafeArrival has been activated at a school, parents will be able to select Attendance (at the bottom of the screen) and then Report an Absence
    
• SafeArrival website – https://home.schoolmessenger.ca/.
  • • The first time you use the website, select Sign Up (top right corner) to create your account
    • Make sure you select Canada and use the email address your school has on file.
    • Select the three lines in the top left corner of the page and then Attendance
      
    • Select Report an Absence in the top right corner of the page.
• Call 1-833-568-2538 (toll-free) to report an absence using the automated phone system (follow the prompts).

When a student is absent and it has not been explained, the system will attempt to contact parents at multiple contact points until a reason is provided for an absence.

Read the SafeArrival FAQ

See also the division Absence Reporting webpage.